Privacy and Cookie Policy
Vive Lino respects the privacy of visitors to its website, particularly the rights of visitors with regard to the automated processing of personal data. To ensure full transparency towards our customers, we have therefore formulated and implemented a policy concerning these processing activities, their purpose, and the ways in which data subjects can exercise their rights as effectively as possible.
For all additional information concerning the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl.
Before placing non-essential cookies, such as analytical and marketing cookies, we ask for your explicit consent via our cookie banner. Necessary (functional) cookies are placed to ensure that the website and webshop function properly. You can manage and adjust your cookie preferences at any time via the cookie settings on our website.
The version of the Privacy Policy currently available on the website is the only version that applies for as long as you visit the website, until a new version replaces the current version.
Article 1 – Legal Provisions
Website (hereinafter also referred to as “the Website”): www.vivelino.com
Controller responsible for the processing of personal data (hereinafter also referred to as “the Controller”): Van der Sneppen BV, established at Informaticastraat 13, 4538 BT Terneuzen, the Netherlands, Chamber of Commerce number: 22046626.
Article 2 – Access to the Website
Access to and use of the Website is strictly personal. You may not use this Website, or any data and information provided on it, for commercial, political or advertising purposes, or for any commercial offers. In particular, you may not use it for unsolicited electronic communications.
Article 3 – Website Content
All trademarks, images, texts, comments, illustrations, animated images, video footage, sounds, and all technical applications used to operate the Website, as well as all other elements used on the Website, are protected by law under intellectual property rights.
Any reproduction, repetition, use or adaptation, in any manner whatsoever, of all or part of the Website, including its technical applications, is strictly prohibited without the Controller’s prior written permission.
If the Controller does not immediately take action against any infringement, this may not be interpreted as tacit permission or as a waiver of the right to take legal action.
Article 4 – Management of the Website
For the proper management of the Website, the Controller may at any time:
Suspend, interrupt or restrict access to the entire Website or to part of it for a particular category of visitors;
Remove any information that may disrupt the functioning of the Website, or that violates national or international law or internet etiquette;
Temporarily make the Website unavailable in order to carry out updates.
Article 5 – Responsibilities
The Controller shall not be liable under any circumstances for failures, malfunctions, difficulties or interruptions in the operation of the Website that result in the Website or any of its functionalities becoming inaccessible. The manner in which you connect to the Website is your own responsibility.
You must take all appropriate measures yourself to protect your equipment and data against, among other things, virus attacks on the internet. You are also responsible for the websites you visit and the data you access on the internet.
The Controller shall not be liable for any legal proceedings brought against you:
As a result of your use of the Website or services accessible via the internet;
As a result of your violation of the provisions of this Privacy Policy.
The Controller shall not be liable for any damage suffered by you, third parties or your equipment as a result of your connection to or use of the Website. You agree to refrain from taking any action against the Controller in this regard.
If the Controller becomes involved in a dispute as a result of your use of this Website, the Controller shall be entitled to recover from you all losses incurred or to be incurred as a result of that dispute.
Article 6 – Collection of Data
Your data is collected by Van der Sneppen BV and one or more external processors. Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or one or more elements specific to their physical, physiological, genetic, mental, economic, cultural or social identity.
The personal data collected on the Website is primarily used by the Controller to maintain relationships with you and, where applicable, to process your orders.
Article 7 – Your Rights Regarding Your Data
Pursuant to Article 13(2)(b) of the General Data Protection Regulation (GDPR), everyone has the right to access and rectify or erase their personal data, or to restrict the processing of their personal data. You also have the right to object to the processing of your personal data and the right to data portability.
You may exercise these rights by contacting us at contact@vivelino.com.
To ensure that the request was made by you, we may ask you to verify your identity, for example by using the email address with which you placed orders with us.
If, in exceptional cases, we ask you to provide a copy of your identity document, we recommend that you redact your photograph, the machine-readable zone (MRZ—the strip containing numbers at the bottom of your passport), your passport number and your Citizen Service Number (BSN) in that copy, in order to protect your privacy.
You will receive a response to your request within one month of its submission. Depending on the complexity and number of requests, this period may, if necessary, be extended by up to two additional months.
Article 8 – Processing of Personal Data
If a visitor is suspected of violating any law or regulation and the authorities require personal data collected by the Controller for that purpose, the data will be provided to those authorities following an explicit and reasoned request. Once provided, this personal data will no longer be subject to the protection afforded by the provisions of this Privacy Policy.
If certain information is required to access specific functionalities of the Website, the Controller will indicate that providing this information is mandatory when the data is requested.
Article 9 – Commercial Offers
You may receive commercial offers from the Controller. If you no longer wish to receive such offers, please send an email to contact@vivelino.com.
If you encounter personal data belonging to other individuals while visiting the Website, you must refrain from collecting or otherwise using that data without authorisation, as well as from taking any action that infringes the privacy of those individuals. The Controller shall not be liable under any circumstances for the situations described above.
Article 10 – Data Retention Period
The data collected by the Controller through the Website will be used and retained for the period prescribed by law.
Article 11 – Cookies and Similar Technologies
A cookie is a small text file that is stored on your device, such as a computer, tablet or smartphone, when you visit our Website. Cookies help us ensure that the Website functions properly, improve your user experience and enhance our services.
We use the following categories of cookies on our Website:
Functional cookies (necessary): These cookies are essential for the technical operation of the webshop, such as keeping items in your shopping cart, remembering your login details and facilitating the checkout process. No prior consent is required for these cookies.
Analytical cookies: These cookies allow us to measure website visits and user behaviour, such as which pages are popular, so that we can continuously improve our webshop.
Marketing and social media cookies: These cookies are used to track browsing behaviour across different websites, enabling us and external partners to display relevant advertisements and offers or provide integrated social media features.
An up-to-date overview of the specific cookies, their purposes, retention periods and the third parties involved can be viewed at any time in the overview at the bottom of this page.
When you first visit our Website, you can use the cookie banner to determine which categories of cookies you permit. You can change or withdraw your consent at any time via the cookie settings on our Website.
For more information about managing and deleting cookies in your browser, please refer to your internet browser’s instructions or to the information provided by the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/themas/internet-slimme-apparaten/cookies.
Article 12 – Images and Products Offered
No rights may be derived from the images accompanying the products offered on the Website.
Article 13 – Applicable Law
These provisions are governed by Dutch law. The court in the district where the Controller is established shall have exclusive jurisdiction over any disputes concerning these provisions, unless a statutory exception applies.
Article 14 – Contact
For questions, product information or information about the Website itself, please contact our customer service: